Agentic AI for banking-grade
IT Resolution
Reducing IT response times with RAG-powered intelligence.
Agentic AI for banking-grade
IT Resolution
Reducing IT response times with RAG-powered intelligence.
Agentic AI for banking-grade
IT Resolution
Reducing IT response times with RAG-powered intelligence.
As internal IT support demands increased, manual processes struggled to keep pace in large banking environments. Prometa’s Quality Agent delivers banking-grade reliability by ensuring IT resolutions are correct, consistent, and aligned with approved internal knowledge and processes.
As internal IT support demands increased, manual processes struggled to keep pace in large banking environments. Prometa’s Quality Agent delivers banking-grade reliability by ensuring IT resolutions are correct, consistent, and aligned with approved internal knowledge and processes.
As internal IT support demands increased, manual processes struggled to keep pace in large banking environments. Prometa’s Quality Agent delivers banking-grade reliability by ensuring IT resolutions are correct, consistent, and aligned with approved internal knowledge and processes.
The Challenge
Repetitive IT issues slowing employee productivity
Manual troubleshooting and inconsistent resolutions
No centralized knowledge retrieval system
The Challenge
Repetitive IT issues slowing employee productivity
Manual troubleshooting and inconsistent resolutions
No centralized knowledge retrieval system
The Challenge
Repetitive IT issues slowing employee productivity
Manual troubleshooting and inconsistent resolutions
No centralized knowledge retrieval system
Prometa Solutions
Prometa built a RAG-based enterprise agent assistant integrated with Confluence and Jira.
Intent detection, automated ticket creation, and session memory enabled fast, accurate, and scalable IT support.
Prometa Solutions
Prometa built a RAG-based enterprise agent assistant integrated with Confluence and Jira.
Intent detection, automated ticket creation, and session memory enabled fast, accurate, and scalable IT support.
Prometa Solutions
Prometa built a RAG-based enterprise agent assistant integrated with Confluence and Jira.
Intent detection, automated ticket creation, and session memory enabled fast, accurate, and scalable IT support.
85%
Intent classification accuracy
85%
Intent classification accuracy
85%
Intent classification accuracy
80%
Employee satisfaction
80%
Employee satisfaction
80%
Employee satisfaction
≤6 seconds average response time
≤6 seconds average response time
≤6 seconds average response time
Copyright © 2026 Prometa. All rights reserved.
Copyright © 2026 Prometa. All rights reserved.