Hyper personalization for

retail

From manual segmentation to real-time personalization.

Hyper personalization for

retail

From manual segmentation to real-time personalization.

Hyper personalization for

retail

From manual segmentation to real-time personalization.

A global fashion retailer needed to move beyond static campaigns and fragmented customer journeys. Prometa enabled real-time, AI-driven personalization across channels to drive engagement and retention at scale.

A global fashion retailer needed to move beyond static campaigns and fragmented customer journeys. Prometa enabled real-time, AI-driven personalization across channels to drive engagement and retention at scale.

A global fashion retailer needed to move beyond static campaigns and fragmented customer journeys. Prometa enabled real-time, AI-driven personalization across channels to drive engagement and retention at scale.

The Challenge

5M+ customers across 13 countries

Manual, channel-based segmentation

Fragmented email, push, SMS, and in-store journeys

The Challenge

5M+ customers across 13 countries

Manual, channel-based segmentation

Fragmented email, push, SMS, and in-store journeys

The Challenge

5M+ customers across 13 countries

Manual, channel-based segmentation

Fragmented email, push, SMS, and in-store journeys

Prometa Solutions

In 4 months, Prometa deployed the HyperNudge personalization engine.

GenAI-powered recommendation and churn prediction models orchestrated real-time, cross-channel campaigns connecting online and offline touchpoints.

Prometa Solutions

In 4 months, Prometa deployed the HyperNudge personalization engine.

GenAI-powered recommendation and churn prediction models orchestrated real-time, cross-channel campaigns connecting online and offline touchpoints.

Prometa Solutions

In 4 months, Prometa deployed the HyperNudge personalization engine.

GenAI-powered recommendation and churn prediction models orchestrated real-time, cross-channel campaigns connecting online and offline touchpoints.

15%

Uplift in top product conversions

15%

Uplift in top product conversions

15%

Uplift in top product conversions

70%

Churn-risk users re-engaged

70%

Churn-risk users re-engaged

70%

Churn-risk users re-engaged

Email open rate increased from  17% → 27%

Email open rate increased from  17% → 27%

Email open rate increased from  17% → 27%

Personalization that drives growth

Personalization that drives growth

Personalization that drives growth